does some of the communication come from Spreadshirt
instead of Much About The Mutt?
Much About The Mutt has partnered with Spreadshirt, a production and fulfillment
to handle payment processing, production, shipping, and after-sales service.
partnership allows us to keep our priority on creating unique designs and providing
economic, high quality shirts.
A new order can be cancelled or changed without
any problem only if the production process
has not yet
begun. The link
to your order status page can be found in your
order confirmation email. If your order is
labeled “wait” or as “new”,
you will be able to cancel your order. If you
would like to change your order, please contact
by phone before your order begins production.
Once it begins production, you can no longer
reach us at 1-800-381-0815 Monday - Friday
About The Mutt's
Fair Return Policy
Every ordered product is created just
for you. Because they are custom made, returned goods
be resold and are donated or thrown away. Promise: *
If we make a mistake, we will send you a replacement
your money. * If you make a mistake with your order,
call us and we will see what we can reasonably do
to help you
get the shirt you want. Should a mistake arise, we kindly
ask that you contact us within 30 days to coordinate
an acceptable solution. Please include your order
number and a detailed
explanation of the problem. You can contact our service
team by writing an e-mail to firstname.lastname@example.org.
haven't received your merchandise yet?
After your order has been shipped you will receive an
e-mail confirming the shipment. If - whatever the reason
- you feel
that your order has not been received in the proper
timeframe, please contact us at email@example.com.
ask that should this be the case, you let us know no
6 weeks after ordering.
options, informatopn and security
We accept Visa, Mastercard, Diner's Club, American Express and PayPal. We also
take debit and check cards as long as they are associated with a major credit
company like the ones listed above. Payment with check or money order is also
possible. Once payment has been received, your order will be sent to production.
of your personal data will be securely transferred
with SSL encryption, so that it cannot be seen by a
third party. As an established and trustworthy vendor,
Spreadshirt will ensure a secure and reliable payment
about The Mutt and our partner Spreadshirt does not
use customer data for promotional purposes,
except when you have expressly given us your
permission. You can change your consent at any time. The
necessary data for the business transaction will be
saved and within the scope of the order processing
will be given to associated companies if necessary. Of
course, all personal data will be handled confidentially.
Technical problems with your order
Ordering with works just fine with most browsers
(e.g. Mozilla, Internet Explorer, Opera). If you do have
technical problems, please check the following points
and try again to place an order: - Do you use the latest
and pop-ups activated in your browser? If not, the shop
might not be represented properly - Do high security
setups of your firewall and your router interfere with
the data transfer over the internet? If you continue
to experience problems, you may want to try using a different
web browser. We recommend using Mozilla Firefox for the
Order confirmation not received
After submitting your order, you will receive a confirmation
e-mail. This confirmation is sent within minutes after
an order is placed. If you do not receive this confirmation,
it is most likely due either to technical problems or
an error in your e-mail address (e.g. typo). In this
case, please e-mail us at firstname.lastname@example.org to
let us know that you haven't received your order confirmation
e-mail. Be sure to provide us with the full name, e-mail
address and street address used in the order as well
as the order date.
About The Mutt provides designs and apparel
for the dog sport enthusiast and FREE dog agility
e-cards. Offering designs for: Dog Agility,
Flyball, Dock Diving, Herding, Frisbee, Earth Dog, Lure Coursing,
About The Mutt. 2010. All Rights Reserved.